Before your appointment, we will call you to confirm all the details and how to tax the new car ready for handover.

We will also send you a video of the car demonstrating its controls prior to your appointment.

If your car is being delivered we will notify you when the delivery driver is on their way.

During the appointment, we'll complete an identity check with you, we'll confirm the condition of your part exchange is as expected and then give you all the documents for your new car.

We'll make sure the car is sanitised ready for you to look around and allow us to answer any questions.

Finally, all we need from you is your signature to confirm acceptance of the vehicle.
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