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Buying a car
Found the right car? Here's how you go about making it yours.
Can I view or test drive the car before I place my order?
On our website we've invested in state of the art photography to ensure you can get a real feel for every aspect of the vehicle in the comfort of your home. Unfortunately we don’t offer viewing appointments or test drives prior to purchase but with 14 days to change your mind after you receive the car, you'll have lots of time to ensure the car is right for you. And if you decide you don't like the car you can return it free of charge for a refund within 14 days*. For more information a
Will my used car have any scratches or dents?
We make every effort to provide full details of any blemishes on the vehicle on our website so you can make an informed choice to purchase. However, if you do find something you are unhappy with at the time of collection or delivery then let us know straight away and we will outline the options available to you.
Can I reserve a car, to purchase it later?
Once you have found the right car for you on our website you can choose the 'Buy Now' button to enter a exclusive checkout process to ensure you can secure your new vehicle without concern that someone else might buy it first. We provide 30 minutes for your exclusive checkout process, giving you enough time to choose optional extras and complete payment for your car through either a debit card or applying for and gaining acceptance for car finance. This avoids the need to leave a deposit a
What documents come with a car I buy?
We will supply all manuals and documents relating to service history of the vehicle, where: this does not have the personal details of a previous keeper. and where this has been supplied to us as a physical document by our supply partner Shortly after delivery or collection is complete, we will register you online as the new keeper with the DVLA, meaning you will receive a new V5 keepers document with your name and address on it within a few days.
How do I purchase a car?
First, Select the 'Search Cars' section at the top of any page or from the homepage to start a search to find the right car based on what's important to you. You can narrow your search from thousands of cars by different criteria such as make, model, age, mileage, price or body shape. Take time to look through the comprehensive images of the vehicle, it's technical specification and any additional options it had fitted when new. You can also see the car's service records and MOT expiry
When do I get the V5 document?
Shortly after delivery or collection is complete, we will register you online as the new keeper with the DVLA, meaning you will receive a new V5 keepers document with your name and address on it within a few days.
Can I choose to click and collect rather than have a delivery?
If you prefer to come to us and use a click and collect service that’s no problem. You can choose this option if appointments are available when you make the purchase on our website. Our collection point is manned by our dedicated handover agents who will accept your part exchange and hand over your new car in exactly the same way as if we deliver to your door.
I've got a private reg, can I transfer it?
If you have a treasured plate on your part exchange then its easy to place this plate on retention through the DVLA and transfer it to your new vehicle once you receive the V5 for your new car in your name. There’s no need to remove the physical number plates from the part exchange but you will need to contact the DVLA to place the private plate on retention for small charge prior to Carzam collecting your part exchange. We will send you all the details if this something you need to do wh
Do you sell to non UK residents?
We supply and sell cars to customers living in mainland UK with either a UK or EU driving licence. We check identity during our sales process, which is detailed in our terms and conditions.