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Categories

  • Finding the right car
  • Buying a car
  • Part Exchanges
  • Financing your car with Carzam
  • Delivery and Collection
  • Payments and refunds
  • Warranties and repairs
  • Paint and Interior protection
  • Contacting Carzam
  • Common vehicle questions
  • Who can I tell if I'm not happy with my purchase experience?
    We have a dedicated Customer Support team to help you with anything that you are dissatisfied with. We have outlined a Customer Complaint process for you hereFew readers
  • I need help making a purchase, can you assist me?
    Yes we have a dedicated Customer Support team available to help answer your questions, provide information and assistance and even view web pages with you should you wish. You can call, email or chat with us using the link on the website. In addition this helpdesk provides a searchable library of help topics to answer common questions.Few readers
  • How can I unsubscribe from emails?
    Promotional emails have an unsubscribe link on the bottom of every email. Alternatively you can contact our Customer Support team. Emails that include information we are required to provide you with including transactional emails do not have unsubscribe links.Few readers
  • How do I get access to my personal data?
    If you wish to make a request to gain access to your personal data then we have outlined the process in our Privacy PolicyFew readers
  • My personal data - how will you use it?
    We take great care when we capture, store and process your personal data and we have set out all the details about how we do this in our Privacy PolicyFew readers

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